This Privacy Policy explains how EntryToWin collects, uses, stores, and protects your personal data when you use our Platform. We are committed to handling your information responsibly and in accordance with applicable data protection principles. Please read this document carefully before using our Services.
Six core pledges that define how EntryToWin handles your personal data every day.
EntryToWin will never sell, rent, or trade your personal information to any third party for marketing or commercial purposes.
All personal data is stored on secured servers with 256-bit encryption at rest and in transit. Access is restricted to authorised personnel only.
You have the right to access, correct, port, and request deletion of your personal data at any time by contacting our support team.
Data collected is used only for the specific purposes described in this Policy. We do not process your data in ways you would not reasonably expect.
We collect only the data that is necessary to provide and improve our Services. We do not gather excessive or irrelevant personal information.
In the unlikely event of a data breach affecting your personal information, EntryToWin will notify you promptly in accordance with applicable obligations.
EntryToWin ("we", "us", "our", or "the Company") operates the online sports betting and live casino platform accessible at entrytowin.cam (the "Platform"). We are committed to protecting the privacy and personal data of all individuals who interact with our Platform, including registered account holders, prospective members, and general visitors (collectively, "users", "you", or "your").
This Privacy Policy ("Policy") describes in detail what personal data we collect, why we collect it, how we use and protect it, with whom we may share it, and what rights you hold over your own information. It applies to all data processing activities conducted by EntryToWin in connection with the Platform and all associated Services.
This Policy should be read alongside our Terms & Conditions, which govern your use of the Platform. By accessing the Platform or registering an account, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
This Policy was last updated on 1 January 2026. We will notify registered users of any material changes via email or a prominent in-Platform notice before changes take effect.
For the purposes of this Policy, the following definitions apply:
EntryToWin is the Data Controller responsible for the personal data collected through the Platform. As Data Controller, we determine the purposes for which your personal data is processed and the means by which that processing is carried out.
All enquiries regarding your personal data, including requests to exercise your data rights as described in Section 12 of this Policy, should be directed to our Data Protection contact as follows:
EntryToWin collects personal data across several categories depending on how you interact with the Platform. The table below summarises the key data types collected:
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, MyKad / passport number | Registration and KYC verification |
| Contact Data | Email address, mobile phone number, residential address | Registration |
| Financial Data | Bank account details, e-wallet identifiers (Touch 'n Go, Boost, GrabPay), DuitNow ID, USDT wallet address, transaction history | Deposits and withdrawals |
| KYC Documents | Copies of identity documents, proof of address, source-of-funds declaration | KYC verification process |
| Transaction Data | Deposit amounts, withdrawal requests, bet history, game session records, bonus usage | Ongoing account activity |
| Technical Data | IP address, browser type and version, device identifiers, operating system, screen resolution, time zone | Each Platform visit |
| Usage Data | Pages visited, links clicked, session duration, game preferences, betting patterns | Each Platform visit |
| Communication Data | Live chat transcripts, support ticket history, emails sent to EntryToWin, feedback submissions | Customer support interactions |
| Marketing Preferences | Email opt-in/opt-out status, promotion preferences, preferred communication channel | Account settings and consent |
We do not intentionally collect special categories of sensitive personal data such as health records, racial or ethnic origin, or political opinions unless specifically required for regulatory compliance purposes such as responsible gambling self-assessment.
EntryToWin collects personal data through the following means:
The majority of personal data we hold is provided directly by you when you register an account, complete the KYC process, make deposits or withdrawal requests, contact customer support, or interact with Platform features such as live chat or account settings.
When you access the Platform, we automatically collect Technical Data and Usage Data using cookies, server logs, and similar tracking technologies. This data is collected by our servers every time your browser or application communicates with the Platform. Full details of our cookie practices are provided in Section 11.
In limited circumstances, EntryToWin may receive personal data about you from third parties, including:
EntryToWin processes your personal data for the following clearly defined purposes:
EntryToWin processes your personal data on the following legal bases:
EntryToWin does not sell, rent, or otherwise transfer your personal data to third parties for their own commercial or marketing purposes. We may, however, share your data with carefully selected third parties in the following limited circumstances:
We engage trusted third-party Data Processors to assist us in delivering the Services. These include payment gateway providers, identity verification services, cloud hosting infrastructure providers, fraud detection platforms, email delivery services, and customer support software vendors. All processors are bound by data processing agreements that require them to process your data only on our instructions and to maintain appropriate security standards.
To process deposits and withdrawals, we share the minimum necessary financial data with Malaysian payment providers including FPX, DuitNow, and the respective e-wallet platforms (Touch 'n Go eWallet, Boost, GrabPay). These entities operate under their own privacy policies and applicable financial regulations.
We may disclose your personal data to competent regulatory authorities, law enforcement agencies, or judicial bodies where we are legally required or compelled to do so, or where we reasonably believe disclosure is necessary to protect the rights, property, or safety of EntryToWin, our users, or the general public.
In the event of a merger, acquisition, restructuring, or sale of all or part of our business assets, your personal data may be transferred to the relevant successor entity. We will notify you of any such transfer and of any changes to this Policy that result from it.
Key Assurance: In all data sharing arrangements, EntryToWin applies the principle of minimum necessary disclosure. We share only the data that is strictly required for the stated purpose and ensure all recipients are under appropriate confidentiality and security obligations.
Some of the third-party service providers engaged by EntryToWin may process personal data in jurisdictions outside of Malaysia. Where such international transfers occur, EntryToWin ensures that appropriate safeguards are in place to protect your personal data, which may include contractual clauses, data processing agreements, or transfers to jurisdictions recognised as providing an adequate level of data protection.
By using the Platform and accepting this Policy, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside Malaysia. We will not transfer your personal data internationally in a manner that reduces the protections afforded to you under this Policy.
EntryToWin retains personal data for as long as necessary to fulfil the purposes described in this Policy and to comply with applicable legal, regulatory, and contractual obligations. The following retention guidelines apply:
Where retention is no longer necessary, personal data is securely deleted or anonymised such that it can no longer be associated with an identifiable individual.
EntryToWin uses cookies and similar tracking technologies to operate the Platform effectively, enhance your experience, and gather aggregated usage analytics.
You may manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling strictly necessary cookies may prevent you from logging in or using core Platform features. Detailed guidance on managing cookies in popular browsers is available in those browsers' help documentation.
Some browsers transmit a "Do Not Track" signal to websites. EntryToWin currently does not alter its data collection practices in response to Do Not Track signals, as there is no consistent industry standard for how these signals should be interpreted. We will review this position as industry standards evolve.
Subject to applicable law, you hold the following rights with respect to your personal data held by EntryToWin. To exercise any of these rights, please contact us at [email protected] or via the live chat function on the Platform.
Request a copy of all personal data we hold about you, along with information on how it is processed.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where retention is no longer necessary or where you withdraw consent, subject to our legal retention obligations.
Request that we restrict processing of your personal data while a complaint or accuracy challenge is pending resolution.
Receive a copy of your personal data in a structured, machine-readable format for transfer to another service provider.
Object to processing of your personal data based on legitimate interests, including for direct marketing purposes. Objection to marketing will always be honoured.
Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of prior processing.
Lodge a complaint with a competent data protection supervisory authority if you believe your rights have not been respected.
EntryToWin will respond to all data rights requests within 30 calendar days of receipt. Complex requests may require an extension of up to a further 60 days, in which case we will notify you of the delay and the reason for it.
Important: We may need to verify your identity before processing a data rights request. This is to ensure that personal data is not disclosed to unauthorised persons. You will not be charged a fee for submitting a data rights request unless the request is manifestly unfounded or excessive.
The EntryToWin Platform is intended solely for individuals aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you are not permitted to use the Platform or submit any personal data to EntryToWin.
If we become aware that we have inadvertently collected personal data from a person under the age of 21, we will take immediate steps to delete that data from our systems and close the associated account. If you believe that a minor has submitted personal data to us, please contact our support team immediately.
The Platform may contain references to or integrations with third-party services, including payment providers such as Touch 'n Go eWallet, Boost, GrabPay, DuitNow, and FPX-affiliated banking portals. When you interact with these third-party services, you will be subject to their respective privacy policies and terms of service, which are separate from and independent of this Policy.
EntryToWin is not responsible for the privacy practices or content of any third-party services. We recommend that you review the privacy policies of any third-party service you use in connection with your EntryToWin account.
EntryToWin implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While we employ industry-standard security practices, no online platform can guarantee absolute security. You are encouraged to use a strong, unique password for your EntryToWin account, enable 2FA, and keep your login credentials confidential.
EntryToWin reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform features. Where changes are material, we will notify registered users via email or a prominent in-Platform notice at least seven (7) days before the revised Policy takes effect.
The current version of this Policy will always be accessible at entrytowin.cam/privacy-policy. The "Last Updated" date at the top of this page indicates when the most recent revision was made. Continued use of the Platform following the effective date of any revision constitutes your acceptance of the updated Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the EntryToWin Data Protection team using the details below. We aim to respond to all enquiries within five (5) business days.
For enquiries related to responsible gambling or self-exclusion, please visit our Responsible Gambling page for dedicated tools and support information. For general questions about the Platform, our FAQ section covers the most common topics from Malaysian players.
Your privacy matters to us. EntryToWin is committed to transparency in how we handle your data. If you are ever uncertain about how your information is being used, please reach out — we will be glad to explain.
Our support team handles all data and privacy enquiries in English and Bahasa Malaysia, 24 hours a day. You can also review our FAQ section for quick answers to common questions from Malaysian players.
🔞 For players aged 21 and above only. Please gamble responsibly. See our Responsible Gambling page for tools and support.